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    • Infogain LATAM

    Infogain LATAM

    Infogain is a global digital services company specializing in platform engineering, customer experience, and data analytics. It helps organizations accelerate their digital transformation through innovative cloud, AI, and automation solutions.

    Software development

    Infogain is a global digital services company that drives business transformation through platform engineering, customer experience, and data analytics. With over 25 years of experience, it helps leading organizations modernize operations, accelerate innovation, and create sustainable value through advanced cloud, AI, and automation technologies.

    The company combines deep industry expertise across key sectors —including telecommunications, financial services, retail, technology, and travel— with an agile, outcome-focused approach. Its global delivery network, including the LATAM Delivery Center headquartered in Uruguay, enables high-quality nearshore services tailored to the needs of clients across the Americas and Europe.

    YEAR OF ESTABLISHMENT

    1990

    NUMBER OF EMPLOYEES

    More than 500 employees

    EXPORT MARKETS

    United States

    OFFICES ABROAD

    United States, India, Poland, United Kingdom, Singapore

    FEATURED PROJECT
    Optimización de valor del cliente con IA en el sector telecomunicaciones
    Optimización de valor del cliente con IA en el sector telecomunicaciones

    A global telecommunications company serving 65 million customers needed to reduce churn and drive cross-sell revenue. Infogain implemented an AI-powered Customer Value Management (CVM) solution, identifying over 20 segmentation parameters (usage, support, demographics, etc.), applying Customer Lifetime Value models and campaign optimization. As a result, the client achieved a 54 % increase in conversion rate and a US $4 million annual uplift in revenue.

    Optimización de valor del cliente con IA en el sector telecomunicaciones
    FEATURED PROJECT
    Optimización del rendimiento de marketing con inteligencia de datos
    Optimización del rendimiento de marketing con inteligencia de datos

    A global technology company was struggling to accurately attribute its marketing spend: data was fragmented, analysis was manual and the consolidation of insights took many hours. Infogain stepped in with a Data & AI-led approach, creating a persona-driven analytics framework, integrating web, organic and paid channels and standing up a Managed Services Centre of Excellence. As a result, the client was able to view the full customer journey, reduce data latency from one week to one hour, and achieve a 6 % increase in new customer acquisition, an 11 % boost in conversion and a 12 % rise in qualified traffic.

    Optimización del rendimiento de marketing con inteligencia de datos

    CONTACT INFORMATION:

    Marcelo Mariño

    latam@infogain.com

    59826242479

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