Nerv

Nerv develops automated customer service solutions by using intelligent virtual assistants. We identify the challenges of companies and design the best solution to reduce contact center costs and scale faster.

Technology products

nerv (previously ALAN, acquired by Delivery Hero) is a technology company that specializes in automated customer service. We enable businesses to automate interactions at scale, enhancing the customer experience by providing seamless support with AI-powered virtual assistants. Our solutions combine self-service with human and proactive support. As a result, our clients can manage high support volume effortlessly, reduce costs, improve customer satisfaction, and boost sales. Through a consultative methodology, we identify companies’ challenges and the best solution to achieve their goals. Our world-class omnichannel products serve companies in +30 countries, 3 continents, and 12 different languages. With high go-to-market speed and easy integration into existing enterprise systems, nerv can help you achieve full efficiency in your contact center.

YEAR OF ESTABLISHMENT

2020

NUMBER OF EMPLOYEES

10 to 50 employees

CONTACT INFORMATION:

Business Development Manager: Gonzalo Wynter

sebastian@delto.com

099425235